Importance of Technological/Innovation Deployment at the Airport

In this changing world, new technologies and innovations are reshaping industries drastically and the Aviation industry too couldn’t remain untouched by it. Technology and Innovation are the backbones of the Aviation Industry; both are modern-day solutions for the rising problems. It aids in making air travel simple, effective, and affordable for passengers. “Survival of the fittest”, to keep the aviation sector alive and evolving, you couldn’t close your eyes to technology and innovation; both have a long history of redefining airports. Modern airport development relies heavily on embracing innovation and technology. The aviation industry is constantly evolving, and airports need to keep up with the latest developments to remain competitive and efficient. Here are some key areas in which innovation and technology support the development and modernization of airports:

Building Environment-Friendly Airport

“Reduce! Reuse! Recycle!” A Greener Airport helps build a brighter future. The airport’s energy-efficient design causing minimum environmental impact is very crucial for sustainable development and the Aviation Industry too. Technologies like solar panels, water conservation, waste reduction, and green transportation (Electric vehicles, Bicycles, etc.), support minimum carbon emission and safeguard the environment. By adopting the above-mentioned technologies airports can become more environment friendly, reduce their carbon footprint, and promote sustainability. A Green Airport helps passengers feel more relaxed and comfortable.

Making Airports a safe place for passengers

“Safety first” is “Safety always”. Ensuring the safety of the passengers are the prime responsibility of the airport and the authorities, however, a small negligence may lead to disastrous results. Technology helps airports improve their safety and security. Places like airports are very vulnerable to threats like cyber-attack, weapons, explosives, fire, bad weather, physical conflict, security breach, and many more. The use of technologies like Biometric Screening, Body Scanners, Facial Recognition, Sensors, Cameras, advanced imaging, etc. helps to make airports safer and more secure.

Providing Unforgettable experiences to Passengers

Customers who are satisfied serve as marketing managers for the sector. Customer satisfaction positively impacts both word-of-mouth advertising and revenue growth. By introducing new technologies, innovations, and services like interactive maps, real-time flight information, emergency first aid, well-furnished waiting rooms, Better taxiways, Retail shops, Wi-Fi connectivity, etc., you can build a good relationship with customers. One can also introduce lounges, spas, and cultural exhibits to attract and retain passengers. Providing personalized services to passengers like personalized assistance for those with disabilities, VIP services, pregnant women, etc., helps build a welcoming environment and people remember it forever.

Reduce Cost and Improve Revenue

“Make more, or spend less”. Technology in many ways reduce costs and generate revenue automatic airport operations saves money as require less staff, Energy management saves cost associated with high energy consumption, Smart Parking generates more parking revenue, Digital Displays generate revenue from advertisers, etc.

Generates Employment and Diverse Career Opportunities

Technology and innovation open gateways for new opportunities by attracting new businesses, generating jobs, facilitating trade and commerce, etc. Some related jobs are IT Support engineers, Network administrators, Software developers, Data analysts, Cybersecurity specialists, Digital marketers, and UX/UI Designers

Smoothing Airport Operations

“Effective operations will boost effectiveness, productivity, and profitability”. Technologies like Airport management system, automated baggage handling systems, electronic boarding passes, Smart parking, and Biometric screening not only streamline different processes or airport resources but also saves time and enhance the customer experience. We all live in a global village and air travel is the need of the hour. Airports play a very crucial role in facilitating air travel by providing the modern infrastructures and services necessary for safe, efficient, and enjoyable air travel experiences. In recent years, the deployment of technology and innovation at airports has become increasingly important to improve the overall travel experience. One such company leading the way in this area is GEMS (GMR Engineering and Management Services), part of GMR Group, a global infrastructure developer in India.

How is GEMS Contributing to the Modernization of the Airport?

With 15 years of diverse work experience and a skillset of over 250 highly qualified engineers, GEMS is a one-stop solution provider for Engineering and Management services in Aviation Sector. GEMS has wide experience in designing, planning, and managing services for airports both in India and Abroad. GEMS help clients enhance their business with efficient, flexible, and sustainable services that are cost-effective and high-quality solution orientated.  GEMS offers high-class services as per local and global standards. Some of the top offerings are Baggage Handling systems, Passenger Boarding Bridges, Airfield ground lightning, Water treatment plants, Sewage Treatment Plants, HVAC, Fire detection and Protection, etc.

If you need any services, drop us a mail at Rohitkumar.Singh@gmrgroup.in or get in touch with us at +919717199753.



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